Posts by inboundteam

There have recently been significant changes in the Lifeline program. This certainly affects consumers who benefit from the program, but broadband providers will also have to adjust. One of the biggest changes these providers will face involves FCC Form 497 and the reimbursement process. This guide will assist during this transition phase and well into…

“White Label” VoIP partner programs are everywhere.   As advertised, they offer a relatively easy, low-cost way for companies to profit from the growing VoIP market.  Companies with an IP business customer base are enticed to grow their business by adding voice to their existing product mix.  The wholesale providers can make it sound so easy. …

When the Federal Communications Commission (FCC) set new rules regarding STIR/SHAKEN call authentication, it meant big changes for voice service providers both in and outside the United States. These new rules focused on reducing unwanted and illegal robocalls, and companies either needed to be compliant or have a robocall mitigation plan in place. Unfortunately, implementing…