Guide to FCC Form 497 & the Lifeline Claim Process (ACP)

Person on laptop computer reviewing form 497 and ACP

There have recently been significant changes in the Lifeline program. This certainly affects consumers who benefit from the program, but broadband providers will also have to adjust. One of the biggest changes these providers will face involves FCC Form 497 and the reimbursement process. This guide will assist during this transition phase and well into…

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White Label VoIP Reseller Programs:  Fact vs Fiction

close up man hand point to press button number on telephone office desk with virtual interface effect of telecommunication.hotline employee concept

“White Label” VoIP partner programs are everywhere.   As advertised, they offer a relatively easy, low-cost way for companies to profit from the growing VoIP market.  Companies with an IP business customer base are enticed to grow their business by adding voice to their existing product mix.  The wholesale providers can make it sound so easy. …

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Robocall Mitigation Plans for STIR/SHAKEN Compliance

close up headset of call center and VOIP communication with futuristic virtual icon telecommunication technology on office table in monitoring room for network operation job concept

When the Federal Communications Commission (FCC) set new rules regarding STIR/SHAKEN call authentication, it meant big changes for voice service providers both in and outside the United States. These new rules focused on reducing unwanted and illegal robocalls, and companies either needed to be compliant or have a robocall mitigation plan in place. Unfortunately, implementing…

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Insite Workshop: May 25-26

Topics Covered: Defining Your Products and Services Bundling Regulated with Non-Regulated Services – What are the Tax and Regulatory Implications? Understanding Regulatory Fees and Related Cost Recovery Charges Communications Transaction Tax – What You Need to Know (and how is it different from Regulatory Reporting) Part I – Communications Transaction Tax – “Tax Compliance Process”…

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