An Illinois Commerce Commission order identifies consumer protection rules applicable to electing providers. The rules will only apply when the electing provider is offering or providing certain optional packages or stand-alone residential network access lines. They become effective July 1, 2013.
A little background:
Among other things, Public Act 96-0927 (Act), enacted in 2010, allows local exchange
carriers to elect market regulation for their competitive retail telecom services.
The code that applies to all telephone companies under the jurisdiction of the Commission (83 Ill Adm. Code Part 735 (Part 735)) regulates companies offering or providing noncompetitive
telecommunications and the establishment of 1) procedures governing eligibility for service, billing, deposits, and payment practices; and 2) conditions under which service may be discontintued or terminated.
So, what was revised?
Under the revised rules, an electing provider will be required to comply with Part 735 only when offering or providing certain optional packages or stand-alone residential network access lines.
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